People vs. Points: What a Basketball Game Teaches Us About Family Business

Shlomo Schreibman
Organizational Psychologist
Last week, I watched an amazing story with my home team, Hapoel Jerusalem, that had very little to do with basketball and everything to do with the "Invisible Contract" we sign with our companies.
Khadeen Carrington, a star guard and a critical piece of the roster, was missing from the lineup. He wasn't injured, and he wasn't "taking a load management day." He was halfway across the world for the birth of his child.
In the stands and on social media, the reaction was predictable. Some fans were frustrated: "He's paid millions. Every game now is like the finals. We need him today."
As an organizational psychologist who spends most of my time inside the high-pressure ecosystem of family businesses, I've heard this exact sentiment many times. It's the "Boardroom vs. The Bedroom" dilemma.
In my practice, when a key family member or executive needs to step away for a life milestone, I generally see the leadership fall into one of three camps:
1. The "Old School" (Transaction First)
This is the "shut up and produce" mentality. The logic is that the salary buys the soul. In family businesses, this is the patriarch who misses his son's graduation to close a deal because "the business is what puts food on the table." It prioritizes the short-term win but accumulates a massive amount of "emotional debt" that eventually breaks the family bond.
2. The "Strategic Pragmatist"
This leader says, "Go to the birth," but they say it because they want a focused employee back next week. They know a distracted worker is a liability. They support the family life to protect the "business asset." It's a smart move, but it's still fundamentally a calculation, not a connection.
3. The "Human-First" Perspective
This is the rarest approach. It acknowledges that whether you make minimum wage or $100M, you are a human being first. It argues that if a business, or a team, doesn't respect the "first principles" of life (birth, death, and family), then the "win" isn't actually a win. Watch Sarunas Jasikevicius talk about the importance of family vs the team.
In my practice as an organizational psychologist, my personal compass is always Human-First. However, I frequently sit across from leaders who operate in the "Practical Zone." They want to know the bottom-line, financial, and strategic move, knowing full well they are managing humans, not machines.
The answer is rarely black or white; it's a nuanced psychological trade-off, much like the dilemma we saw on the court last week. But even through a purely pragmatic lens, I would argue that Hapoel Jerusalem's decision to let Khadeen Carrington sit out was the correct strategic move. Here is why the "practical" choice and the "human" choice are actually the same:
The Sports Case: Why Sitting Out Makes Sense
- 1
The "Broken Asset" (Physical & Mental Risk): A player physically on the court but mentally in a delivery room is a liability. Focus is the thin line between a win and a loss. If a player is distracted, they miss defensive rotations, turn the ball over, and are statistically more prone to injury because they aren't 100% "locked in." You aren't getting a star; you are getting a distracted shadow that can hurt your chances of winning today.
- 2
The "Culture Value" (The Community Effect): "Winning at all costs" sounds strong in a locker room speech, but in practice, humans shine when they feel part of a community. If a player is denied the right to be with his family at a life-defining moment, that resentment doesn't stay in the hospital—it leaks into the locker room. It impacts the player's connection to the team weeks before the birth and eventually erodes the collective morale during the game.
- 3
Long-term Thinking (The Talent Magnet): Imagine a star player is debating between two contracts. Does he choose the organization that sees him as a "cog" or the one that sees his humanity? Hapoel's historic rival, Maccabi Tel Aviv, became legendary in the 90s for bringing in players who could have earned double elsewhere but chose Israel because they felt "at home." That emotional investment has a tangible market value; it builds a level of loyalty that money simply cannot buy.
The Family Business Parallel
In the boardroom, this translates directly. When a family business forces a key member to choose a "deal" over a "milestone," they might secure the revenue, but they damage the equity of the family bond.
Just like the star player, a family member who feels "seen" by the business will give 110% when the next crisis hits. Conversely, the one who feels forced to sacrifice their personal life will eventually "check out" emotionally, becoming a distracted asset in the very business they are meant to lead.
"The conclusion is clear: While the short-term win might tempt us to force presence, long-term stability and peak performance are built on values. Supporting the human isn't just 'nice'—it's the most profitable strategy you have."
Want to discuss how this applies to your business?
Reach out and let's have a conversation.
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